Grow your club,
effortlessly.

CRM, marketing, messaging and automation. So your team can focus on running the club.

โœ“ All-in-one CRMโœ“ Smart automationโœ“ Real-time insights
๐Ÿ”’ cuchillaconnect.com/dashboard

Dashboard

Operating centre โ€“ overview of revenue, automations and live activity

8

Manual campaigns

3

Scheduled

5

Active workflows

1

Paused

Revenue (last 30 days)
โ‚ฌ 4.284,00

Bookings

289

last 30 days

Top court

Court 1

โ‚ฌ 1.456,56

Email

4,284

Emails sent

97.9%

Delivery rate

38.7%

Open rate

9.4%

Click rate

Emails this month1,847 / 10,000
18% used8,153 remaining
Latest automation runs
View all
  • Welcome email โ€” new player

    Mar 25, 09:11 AM

    completed
  • Birthday discount โ€” March

    Mar 25, 08:57 AM

    completed
  • Re-engagement โ€” 30 days

    Mar 25, 08:28 AM

    completed
Real-time activity
09:15:42 AM

Court 1

09:00 โ€“ 10:00

4Active
LucasSophieDaanEmma

Court 2

10:00 โ€“ 11:00

2Active
FinnMilan

Early adopters

The Problem

Most clubs run on gut feeling.
Time to change that.

Fragmented tools, silent churn, empty off-peak slots โ€” and 40% of your time lost to admin.

No single source of truth

Members, bookings, payments โ€” scattered. No complete picture of your club.

No automatic communication

No triggers, no follow-ups. Players drift away because nobody reached out at the right moment.

9+

Revenue leaking on both ends

Off-peak courts sit empty. Players quietly quit. Retention costs 5ร— less than acquisition.

Manual exports & errors

40% of club manager time goes to admin that should not exist.

The Solution

Cuchilla Connect

Everything your club needs. One platform.

Cuchilla Connect integrates directly with your booking system. Built to manage and analyse your players, automate and personalise communication and drive organic growth.

Get started

Free account ยท or book a demo

How It Works

Up and running in 4 simple steps

From integration to your first campaign in minutes โ€” not weeks.

1
PlaytomicWhatsApp

Connect your tools

Plug in Playtomic, email, and WhatsApp โ€” done.

2

Create player segments

Slice your player base by activity, behaviour, or any custom filter.

3

Design your template

Build email or WhatsApp templates that actually get opened.

4Choose your path

Launch a campaign

One-time or scheduled

Hit your segment with the right message at the right moment.

Email campaignWhatsApp blastSchedule & send

Create an automation

Set it & forget it

Trigger flows on player behaviour. Welcome, win-back, birthday โ€” running without you.

Trigger-basedMulti-step flowsAlways-on
Proven plays

Real flows, real results

Copy these automations and campaigns. They work for padel clubs โ€” and they run themselves.

1
Open match created
2
Link sent to segment
3
Spot filled
Coming soon

And we're just getting started.

A look at what we're building right now โ€” shipping to early-access clubs first.

WhatsApp AI Assistant

Early access

A 24/7 assistant in your club's WhatsApp. It answers questions, fills open spots and helps players book โ€” even while you sleep.

Cuchilla AI

online

Hey! Any open matches tonight around 7?
Yes! Court 2 at 19:00 โ€” level 3.5โ€“4.0, two spots left. ๐ŸŽพBook your spot
Booked ๐Ÿ™Œ
See you at 19:00!

AI Marketing Agent

Soon

Your marketing copilot. Ask in plain language and it builds segments, writes email templates, sets up workflows and surfaces insights from your data โ€” you approve, it runs.

SegmentationEmail templatesWorkflowsInsights

Win back players who haven't booked in 30 days โ€” offer 20% off their next court.

Segment created โ€” 142 inactive players
Email template drafted: "20% off your next court"
Automation set up โ€” sends now, reminder after 7 days
Ready to go โ€” one click to approve

Match Recommender

Soon

Open court? The engine scores every eligible player across 7 weighted signals and invites those most likely to book โ€” automatically, within milliseconds of a spot opening. Smart notification caps prevent inbox fatigue.

Skill fit

Level compatibility

Play history

Past open match joins

Day affinity

Plays on this weekday

Time affinity

Prefers this time slot

Recency

Last played within 90d

Engagement

Email open & click rate

Duration fit

Slot length preference

Live pipelines

Open slot

Court 1 ยท Tue 08:00

60 min slot open

Duration fit active

31 players scored

Ana L.
91%
Tom B.
84%
Pilar G.
76%

Slot booked

Ana confirmed ยท 4 min

Open match

Court 3 ยท Fri 19:00

โ—โ—โ—‹โ—‹ 2 spots open

Level 3.5โ€“4.0

48 players scored

Marco V.
94%
Sofia R.
87%
James K.
78%

Match full โ—โ—โ—โ—

Marco + Sofia joined

The WhatsApp AI Assistant is open for early access โ€” book a demo and we'll put your club on the list.

Pricing

Simple plans for
every club.

Pricing based on your player base. No email limits, no surprises.

For Small Clubs

Starter

โ‚ฌ183/mo

Billed โ‚ฌ2196/yr

Everything you need to get started.

Get Started
  • Up to 5,000 player profiles
  • 10,000 emails / month
  • Player management & segmentation
  • Email campaigns / email builder
  • 4 standard automations
  • Scheduled campaigns
Popular

For Growing Clubs

Growth

โ‚ฌ290/mo

Billed โ‚ฌ3480/yr

For clubs ready to automate and scale.

Get Started
  • Everything in Starter, PLUS:
  • Up to 10,000 player profiles
  • 20,000 emails / month
  • WhatsApp integration
  • Up to 8 standard automations
  • Tournament alerts

For Ambitious Clubs

Professional

โ‚ฌ435/mo

Billed โ‚ฌ5220/yr

Full power for high-volume clubs.

Get Started
  • Everything in Growth, PLUS:
  • Up to 20,000 player profiles
  • 50,000 emails / month
  • Multi-venue & team permissions
  • Custom automations
  • Open Match alerts
  • WhatsApp AI assistantsoon
  • AI marketing agentsoon

For Multi-location & Chains

Enterprise

On request

Tailored for large organisations.

Contact us
  • Everything in Professional, PLUS:
  • 20,000+ player profiles
  • Dedicated onboarding & support
  • Custom pricing & contract
  • SLA guarantee
Demo

Curious how this works
for your club?

Grab a slot and we'll walk you through the platform โ€” casual, no pressure.

Book a demo
Tailored to your club
30 minutes
No strings attached
FAQs

Got questions?

Everything you need to know about Cuchilla Connect โ€” straight answers, no fluff.

Cuchilla Connect is an AI-powered CRM and marketing automation platform built specifically for padel and racket clubs. We connect directly to your booking system (Playtomic e.g.) account, pull in all your player data in real-time, and give you the tools to communicate, automate, and grow your club โ€” all from one place. Think of it as the intelligence layer that sits on top of your booking system and turns raw data into revenue.

Not difficult at all. On our Intermediate and Professional plans, we handle the entire onboarding together with you. We connect Playtomic, set up your WhatsApp Business account, import your player database, and configure your first automations. Most clubs are fully live within one session. After that, the platform runs itself.

Yes โ€” and this is one of the most powerful things we do. We're an approved Meta Business Partner, which means you get a fully verified WhatsApp Business account integrated directly into the platform. You can send manual campaigns, automated sequences, and even let AI trigger personalised messages when a court slot opens up or a player goes quiet. No more manual blasting to a WhatsApp group โ€” targeted, automated, and GDPR-compliant.

The AI in Cuchilla acts as an assistant that helps you interpret your data, execute tasks, and set up campaigns based on what it finds โ€” but always on your command. For example: you can ask "which players haven't booked in 30 days and spent more than โ‚ฌ200 last year?" and the AI will identify that segment, suggest a re-engagement campaign, and set it up for you. You decide whether it runs. It reads your data, draws conclusions, and acts when you say so.

Monthly subscriptions can be cancelled with one month's notice โ€” no long-term lock-in, no cancellation fees. Annual plans carry a 12-month commitment but come with a better rate. Your data remains yours and can be exported at any time.

Playtomic is a great booking system, but it's exactly that: a booking system. It doesn't tell you who is about to leave your club, which players haven't booked in 30 days, or how to fill empty slots automatically. Cuchilla Connect doesn't replace Playtomic โ€” we actually integrate perfectly with it and make it drastically more powerful by adding a CRM, automation, WhatsApp messaging, and AI on top.

We offer flexible plans depending on club size and needs โ€” check the pricing section above for details. To put it in perspective: if the platform fills just 2 empty court slots per week that would otherwise stay empty, it pays for itself multiple times over. Our current club partners report recovering significantly more revenue than that through automated birthday campaigns and fill-court automations alone. Average payback period: under one month.

Absolutely. All data is hosted in the EU, encrypted at rest and in transit, and we operate under a full Data Processing Agreement (DPA) with every customer. The platform includes built-in opt-in/opt-out management across all channels. You own your data entirely and can export or delete it at any time.

The clubs that benefit most are exactly the ones that think they're "too small" for this. If you have more than 300 players on Playtomic, you have a player base worth communicating with โ€” and right now you're probably not reaching them. Our Starter plan is designed specifically for clubs that want to start smart without a big investment.

The fastest way is to create a free account or to book a 20-minute demo. We'll connect to your Playtomic, pull in your actual player data, and show you exactly what Cuchilla looks like for your club specifically. No generic slides. No pressure. Just a real look at your data through our platform.